file crash

John's Avatar

John

25 Aug, 2015 08:42 PM

Wow, it's been a while.
Good to know this is still up and working.
So i recently tried to open my file and I get an error:

An error occurred trying to open your collection.

File contains corrupted data.

I haven't used the program in about a year or so (unrelated personal reasons), so I was looking up something and tried to open the file and this is what happened.

Can it live again?

  1. Support Staff 1 Posted by mabster on 30 Aug, 2015 04:16 AM

    mabster's Avatar

    Hi John!

    Yeah, I’m still around. Sorry – have just gotten back from a vacation in Japan.

    Give me a couple of days to get back into the swing of things and I’ll see if I can get you going again.

    Matt

    Sent from Mail for Windows 10

  2. Support Staff 2 Posted by mabster on 31 Aug, 2015 12:37 AM

    mabster's Avatar

    Oh man, that file might be corrupted beyond repair.

    Comicster’s CMXX files are just XML files that are zipped up, so normally you can just change the file extension to “.zip” and unzip them to look at the actual file. This one won’t let me unzip it.

    In the past when people have had corrupted files it has been because the XML data was corrupt in some way, but this one’s corrupt at the zip level.

    Do you have a backup at all? I thought I might have had an old copy of your file from years ago but I can’t find one.

    Matt

    Sent from Mail for Windows 10

  3. 3 Posted by john prill on 01 Sep, 2015 06:02 PM

    john prill's Avatar

    I found a copy from last year that worked, so I"ll go through and work on
    that one.

    Thanks for looking at it though.

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